Our Customer Service Center is ready to provide immediate assistance between 9 AM and 5 PM Pacific Standard Time, Monday through Friday.

For questions about IDEA orders, payments, returning products, and help using this webstore, please phone:

(503) 370-6244 within the USA, or +1 (503) 370-6244 outside the USA.

You may also contact Customer Service in the following alternative ways:

Email - idea@willamette.edu. You will receive a response within 1 business day.
Fax - (503) 370-6171. This fax number is operational 24 hours each day.
Mail:

IDEA
Gatke Hall
Willamette University
900 State St.
Salem, OR 97303
USA